BIZCARDREADER Leader in Business Card Scanner and Business Card Reader Systems

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  Support

 

Frequently Asked Questions

1. How do I get the scanner to work on Windows 7?

2. I am unable to install the scanner to work on my computer.

 

ScanToFile Application

How to use the ScanToFile application to scan and save images, or to calibrate the scanner

 

BizCardReader Application

How to find help on using BizCardReader

How to export the card database to Outlook

How to export the card database to Excel, Access or other application

 

General

How the scanner settings and calibration files are saved

 

Calibration

How to calibrate the scanner

Calibration keeps failing
How to prevent the scanner from periodically prompting the user to calibrate

 

Scanner Drivers

Where to download the latest scanner drivers

How to install the scanner drivers

How to remove all previous installations of the scanner driver.

 

Scanning

How to adjust the scan image size to match the size of the input card

The scanned image is skewed, or the card is pulled in sideways

The displayed image is too small; how to increase the size
 

Maintenance/Cleaning

How to clean the DuplexScan 1200 scanner

How to clean the BizCardReader 901 scanner

How to clean the BizCardReader 900c, 600c, 300g scanners

 

Troubleshooting

Topic: How to resolve USB hardware incompatibility

Topic: Error message: "Function driver not specified..." on Windows 2000

Topic: How to scan laminated cards with a thick transparent edge (BCR900C only)