Topic: Will the card scanner work on thin clients and/or remote
desktops?
A number of our clients use our scanners to scan remotely using Citrix
and other thin client platforms.
All our scanners are fully TWAIN complaint and will work with any
platform that supports TWAIN scanners.
The key to determining if the scanners will work is to check if the
remote desktop/platform supports redirection of USB TWAIN scanners.
(Note that the capability to redirect standard USB devices such as disks
and flash drives may not be sufficient to accommodate redirection of USB
TWAIN scanners.)
Although many of our clients have been able to use our scanners on thin
client and remote desktop platforms, we regret that we are unable to
provide technical support for these platforms because of the
diversity in the implementation of these environments.
We recommend that you purchase a unit of our scanner to test it out in
your environment.
We have a 30 day full refund policy (less S/H) if the scanner does not
work out to your satisfaction.